From our CEO
People lose time dealing with unreliable support, so we solve problems before they start.
Our goal at Point is to make business IT support seamless—so you can concentrate on leading your team and scaling up, not fighting tech headaches.
We tackle chaos head-on and keep your environment calm, fast, and secure. Plus, with all our years as an Apple Partner, we actually get things right even if you’ve got a mix of Macs and Windows.
If you’re searching for local IT support that understands rapid growth and the reality of a busy, modern office, we’re here. We built Point for companies who’ve outgrown the basics and want outsourced IT support services they can truly count on as they keep growing.
Reasons to choose us
Why choose Point?
We make business IT support seamless and stress-free. Our team keeps your tech running so you can focus on growth.
IT support that scales with you
We stop IT chaos before it starts and keep things running smooth as you grow. Our business IT support is built for companies scaling from 20 to 200+ people.
Apple and Windows experts for your team
We’re one of the few IT support companies who truly know how to manage lots of Apple computers at scale. We’re certified by Apple, Microsoft, Okta, AWS, and Jamf, so your mixed environment is in safe hands.
60-second phone answer guarantee
We promise to answer your call in under 60 seconds, or you get a $100 credit. That’s how serious we are about responsive business IT support and local IT support.
Seamless onboarding, zero downtime
You get a dedicated expert who manages your switch and keeps everything running. We handle the move, document your systems, and clean up the mess—so your team never misses a beat.
98.83% client satisfaction since 2005
Our high client retention and 98.83% CSAT prove we deliver what we promise. Businesses trust us because we make business IT support reliable, calm, and personal.
Free $5,000 network upgrade
We upgrade your main firewall, switches, and WiFi—up to $5,000 value—at no extra cost. This is just one way our outsourced IT support services give you a head start.
90-day money-back guarantee
If you’re not happy in your first 90 days, you get a full refund. At 6 months, if your team isn’t clearly happier, you can leave—no penalties, no hassles. That’s how confident we are in our IT support company near you.
LA’s top MSP for two years
Voted #1 in LA by businesses who value speed, honesty, and actual results—not sales pitches.
Our services
Our core services
Here’s what we do best—making your business IT support simple, secure, and always reliable as you grow.
Infrastructure and Cloud
Managed IT Services
Artificial Intelligence
IT Security
Infrastructure and Cloud
We design and manage cloud and on-premise infrastructure so your business IT support is always reliable. Get secure, scalable systems built for your needs.
Managed IT Services
Our managed IT services keep your tech running smoothly and securely. We offer outsourced IT support services for businesses that want zero surprises and fast help.
Artificial Intelligence
We help you use AI to automate, save time, and boost productivity. Our team integrates AI with your existing systems for smarter business IT support.
IT Security
We protect your data and systems with advanced security solutions. Our IT support company NYC keeps your business safe and compliant, no matter your size.
Testimonials
See why so many businesses trust us for IT support
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"The support team at Easy Peasy is exceptional! They resolved our security issues swiftly, and their ongoing support has been invaluable."
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"Easy Peasy Solutions transformed our IT operations. We've seen a drastic reduction in downtime and a significant increase in productivity."
"As an engineering company, we rely heavily on precise data management. Easy Peasy has provided us with robust and reliable IT solutions that support our complex needs."
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Grab yourself a deal!
Ready for IT that just works?
We keep things running smoothly and make IT support feel invisible, so you can focus on growing. Let’s make your tech headaches a thing of the past.
- We keep your systems stable and secure as you scale.
- We manage Apple and Windows environments—no sweat, no chaos.
- We answer your calls in under 60 seconds, guaranteed.
Let’s get started!
Let’s talk about your IT needs
FAQs
How does your business IT support help companies scale?
We specialize in supporting businesses as they grow from 15 to 200+ employees, with a sweet spot for teams of 40 or more. Our business IT support is designed to remove headaches, cut down on problems, and keep your systems running smoothly so you can focus on scaling. We proactively address issues before they become big problems and ensure your tech grows with you. Our team makes sure your IT is invisible, reliable, and ready for whatever’s next. That means you can expand with confidence, knowing your technology won’t hold you back.
What makes your local IT support different from others?
Unlike many providers, our local IT support is truly responsive and personal. We answer your calls in under 60 seconds, guaranteed, and you always get a dedicated expert—not a random help desk. We’re based right here in Brooklyn, so we know the NYC business landscape and can be on-site fast when you need us. Our approach is all about building real relationships and keeping your IT running so smoothly, you barely notice it’s there. That’s why so many companies in Brooklyn and beyond choose us for their outsourced IT support in NYC.
Can you handle outsourced IT support services for Apple-heavy environments?
Absolutely! We’re one of the very few IT support companies who truly know how to manage lots of Apple computers at scale, not just a few Macs here and there. Our team is certified by Apple, Jamf, Microsoft, and more, so we handle mixed Mac and Windows environments seamlessly. We built our outsourced IT support services specifically for businesses that rely on Apple, or use a mix of Macs and PCs. That means you get fewer headaches, better performance, and a team who actually knows what they’re doing. Your tech just works—no matter what you use.
How fast is your response time for IT support NYC?
We guarantee to answer your call in under 60 seconds—if we miss it, you get a $100 credit. Our team is based in Brooklyn, so we can respond quickly to any IT support needs in NYC and the surrounding area. We pride ourselves on being stupidly responsive, solving problems before they become fires, and keeping things calm and high-touch. With us, you never have to chase down help or wait for a callback. Your business gets the fast, reliable support it deserves.
What’s included when I choose your IT support company near you?
When you work with us, you get a dedicated expert who manages your onboarding, keeps your systems running, and documents everything for your team. We handle the full transition, clean up any mess from your previous setup, and even upgrade your main network gear—firewall, switches, WiFi—up to $5,000 in value, at no extra cost. Our IT support company near you is all about making things easy, stable, and secure, so you can focus on your business. Plus, our 90-day money-back guarantee means you can try us risk-free.
Do you offer outsourced IT support in NYC for growing businesses?
Yes, our outsourced IT support in NYC is designed specifically for growing companies with 15 to 200 employees, especially those in serious growth mode. We support businesses using mostly Macs, a mix of Macs and PCs, or complex cloud setups. Our team is certified, experienced, and trusted by companies all over New York City. We make IT support easy, reliable, and totally stress-free—so you can focus on your next big milestone.