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From our CEO
Can your IT set-up handle your next stage of growth?
Over the past 20+ years, I’ve seen the same pattern in fast-growing NYC companies: growth accelerates, and IT starts to crack.
What worked at 10 employees fails at 30. What felt scrappy at 20 becomes risky at 50.
Growth exposes weaknesses. That's why your IT shouldn’t just support where you are. It must be built for where you’re going.
At Point, we design secure, scalable environments that grow cleanly, without chaos, patchwork, or bottlenecks.
If you’re planning to scale, ask yourself: Is my IT foundation built to handle it? If you’re unsure, let’s talk.
Why New York City businesses trust Point for their IT support needs?
Our IT support scales with your business
Our business IT support is engineered so you never feel overwhelmed again. We remove the daily grind, fix problems instantly, and keep your business on track as you double or triple in size.
We have deep Apple and mixed-environment expertise
We’re one of the few IT support services in NYC that manage large Apple fleets and mixed environments. Our expertise lets us keep everything smooth, even as your setup gets more complex.
We answer in less than 60 seconds, everytime
Whenever you call, our local IT support team answers the phone in under a minute. And if we don’t (very rarely happens), we’ll give you a $100 credit. That’s how much you matter to us.
Onboard with zero downtime, from start to finish
Switching your IT support company doesn’t have to be a pain. We handle every detail, including documentation and cleanup, while ensuring your team keeps working, stress-free.
98.83% customer satisfaction in over 20 years
Consistency is not measured in a day. Our business IT support has kept clients happy for decades, with top-tier customer satisfaction.
Up to $5,000 in network upgrades included
Get a free upgrade of up to $5,000 in value, covering your main firewall, switches, and WiFi. That’s just one way we help you get off to a good start with our outsourced IT support services.
90-day money-back guarantee, 6-month easy exit
We’re so sure of our ability to keep you satisfied. That’s why we can promise a full refund if you’re not satisfied within 90 days. And up to six months to walk away for free if we don’t thrill you.
Our services
Our core services
From cloud to security, we offer managed IT services in key areas so your business can grow confidently and efficiently.
Infrastructure and Cloud
Managed IT Services
Artificial Intelligence
IT Security
Infrastructure and Cloud
We design, secure, and maintain networks and cloud systems so your business runs fast and reliably. Our IT support services make transitions simple, even as you scale.
Managed IT Services
Get peace of mind with our fully managed IT support services for growing teams in NYC. Our local IT support means you never worry about outages or surprises as you expand.
Artificial Intelligence
We help you automate and solve problems smartly by integrating AI into your workflow. Our outsourced IT support services for innovative businesses keep you one step ahead.
IT Security
Protect your data and reputation with the IT support company near you that specializes in cybersecurity. We keep you safe from threats, even in mixed Mac and PC environments.
Testimonials
See why NYC businesses value our IT support services
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The team at Point is very knowledgeable. The support is quick, personalized, and tailored to how we work.
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An evolved and all around stellar human being behind the machines, with unwavering commitment and work ethic in all categories of life.
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Incredible service, spellbinding services. Highly recommend.
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Babak Kheshti is one of the most careful and caring people that I know. This is paired with an uncanny ability to cut right through all the extraneous stuff and do just what needs to be done.
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He’s amazing! Thank you for your kindness and disposition at all times
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Point is always on point! Professional, patient and fair. The really think of your needs and help you anticipate future challenges and opportunities. Highly recommend.
I am a CISO for a financial technology platform startup. We found POINT from the Apple consultants website and though we had spoke with many consultants, we were very grateful that we chose them to be our partner. Because of the value of the technology that we were creating, our security requirements were really high, which other firms found difficult to meet. Some of those included Advanced Server configuration, multisite backup setup, centralized disk encryption and secured web browsing. Not only did they recommend solutions that fit our requirements, they delivered as promised. After the initial deployment, POINT supported all of our users and were there to help us scale our solution when we doubled in size. Their team is professional, friendly and carry a high level of expertise. I could not recommend their team more for complex deployments and ongoing support for a business.
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You couldn’t ask for a better team behind you as you’ll find at POINT . Attention to details and beyond helpful along the way !
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With Point, everything is always handled with great thought, competence, consistency, and grace under pressure. Highly recommend working with them.
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Babak is one of the most patient, honest, reliable and kind people out there. The level of expertise Babak and his team provide is beyond expectations. A true partner in development projects - its a pleasure to work with these guys.
Point Consultants came in and within a few weeks gave us an audit report that was extremely thorough and digestible. They came at a critical time when we needed to do a weekend email migration. They assisted with strengthening our network infrastructure and gave us recommendations for the future. Gene was highly articulate and broke things down in terms that everyone could understand. We will definitely be using them in the future on larger projects and I highly recommend them to any businesses that have been frustrated by other IT consultants in the past.
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Extremely professional, reliable, and hands down the best to work with. Highly recommend.
I have worked with Point Consultants for a few years and I was more than satisfied with their responsiveness, their expertise and commitment! Over the years I have had several issues covering a broad range of tasks associated with my business (asset management). I always felt being in good hands and results have proven being right! Can strongly recommend the team at Point Consultants!
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These guys are amazing experts and made everything so easy. Would absolutely recommend.
Our small business made the switch from PC to MAC last year and Point Consultants were a tremendous asset to us during this transition period. Their team of dedicated staff continues to provide us with ongoing support and have proved over and over again to be committed, reliable and highly effective.
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I’ve had an excellent experience with this IT company. The team is knowledgeable, professional, and quick to respond whenever we need support. They took the time to understand our needs, explained everything in clear terms, and provided reliable solutions that improved our systems and security.
Point Consultants is a highly professional consulting firm that never ceases to fulfill every I.T. need for our small business. They're always there when we need them and eager to share their wisdom. I'm learning new, fun things about my iMac every day! They always give us excellent referrals, help us order computer supplies and software, etc.; they're on top of it all and always seem happy to help, very friendly and knowledgable staff. Highly recommended!!!
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Professional, dependable, and outstanding in every aspect of working together. Strongly recommend.
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Working with Point is a Top notch experience! Great service and friendly staff.
Grab yourself a deal!
Our IT support comes with guarantees
Our business IT support is built for peace of mind, so you can focus on growth while we handle the details. Here’s what you get:
- Instant < 60-second responses, guaranteed or a $100 credit.
- Specialists in scaling Apple, Windows, and mixed setups.
- Zero-downtime, zero-hassle onboarding
- 90-day satisfaction guarantee or full refund
- 6-months easy exit (you’ll never need it)
Get Started
Fill out the form to talk to an IT expert
Frequently asked questions
How does your business IT support help companies scale?
We specialize in supporting businesses as they grow from 15 to 200+ employees, with a sweet spot for teams of 40 or more. Our business IT support is designed to remove headaches, cut down on problems, and keep your systems running smoothly so you can focus on scaling. We proactively address issues before they become big problems and ensure your tech grows with you. Our team makes sure your IT is invisible, reliable, and ready for whatever’s next. That means you can expand with confidence, knowing your technology won’t hold you back.
What makes your local IT support different from others?
Unlike many providers, our local IT support is truly responsive and personal. We answer your calls in under 60 seconds, guaranteed, and you always get a dedicated expert, not a random help desk. We’re based right here in Brooklyn, so we know the NYC business landscape and can be on-site fast when you need us. Our approach is all about building real relationships and keeping your IT running so smoothly, you barely notice it’s there. That’s why so many companies in Brooklyn and beyond choose us for their outsourced IT support in NYC.
Can you handle outsourced IT support services for Apple-heavy environments?
Absolutely! We’re one of the very few IT support companies who truly know how to manage lots of Apple computers at scale, not just a few Macs here and there. Our team is certified by Apple, Jamf, Microsoft, and more, so we handle mixed Mac and Windows environments seamlessly. We built our outsourced IT support services specifically for businesses that rely on Apple, or use a mix of Macs and PCs. That means you get fewer headaches, better performance, and a team who actually knows what they’re doing. Your tech just works—no matter what you use.
How fast is your response time for IT support NYC?
We guarantee to answer your call in under 60 seconds. If we miss it, you get a $100 credit. Our team is based in Brooklyn, so we can respond quickly to any IT support needs in NYC and the surrounding areas. We pride ourselves on being stupidly responsive, solving problems before they become fires, and keeping things calm and high-touch. With us, you never have to chase down help or wait for a callback. Your business gets the fast, reliable support it deserves.
What’s included when I choose your IT support company near me?
When you work with us, you get a dedicated expert who manages your onboarding, keeps your systems running, and documents everything for your team. We handle the full transition, clean up any mess from your previous setup, and even upgrade your main network gear—firewall, switches, WiFi—up to $5,000 in value, at no extra cost. Our IT support company near you is all about making things easy, stable, and secure, so you can focus on your business. Plus, our 90-day money-back guarantee means you can try us risk-free.
Do you offer outsourced IT support for growing businesses in NYC?
Yes, our outsourced IT support in NYC is designed specifically for growing companies with 15 to 200 employees, especially those in serious growth mode. We support businesses using mostly Macs, a mix of Macs and PCs, or complex cloud setups. Our team is certified, experienced, and trusted by companies all over New York City. We make IT support easy, reliable, and totally stress-free—so you can focus on your next big milestone.
