24/7 local managed IT for SMBs — fast, with smiles  

Have 20+ staff? Try us for 30 days. Enjoy fast, expert IT and clear SLAs. Not happy? Get $10,000 and a FULL refund—no one’s ever claimed them.

That’s how you know we’re reliable!
IT support services toronto
01
// From our CEO: We deliver—or we pay you!
business it support and services
Alex Oosterman
CEO of UT

“Give us 30 days. If we don't deliver, I owe you $10,000 and a full refund.

Truth is, no one’s ever claimed any of our guarantees—and there’s a reason for that. At UT, every client we’ve worked with has stayed.

Let us show you why no one wants to leave. Get these in 30 days:

24/7 support with replies in under 7 minutes and less than an hour resolution time.
Guaranteed SLAs, so you know exactly what to expect.
Fair pricing with access to senior techs. Not the cheapest, but every dollar goes to real service.
One dedicated contact who’s easy to reach and always happy to help.

If you’ve been let down before, we understand. Give us 30 days to show you something better.

02
// Handled by one IT support team that knows your setup

Core IT support services we manage

We keep things simple: clear services, honest work, and a team that shows up when you need us. No tech snobbery, no confusing jargon—just IT that works.

Infrastructure and Cloud

We set up and maintain the core stuff—your servers, networks, Wi-Fi, and cloud. So your team stays connected and things just work.

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it outsourcing services

Managed IT Services

We’re the people you call when something breaks—or before it does. From updates to day-to-day support, we’re here to keep your tech running right.

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Professional IT Services

Big project coming up? We’ve got you. Whether it’s moving to the cloud, setting up new tools, or upgrading your systems, we’ll handle it.

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IT Security

Good security doesn’t need to slow you down. We’ll protect your business from cyber threats and make sure your team can work safely, wherever they are.

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03
// Your reliable IT support services in Toronto

Why choose Unified Technicians?

7-minute response, 43-minute resolution

You won’t be left waiting with our IT support team in Toronto. Most problems get fixed before they slow you down.

24/7 emergency IT support services

Your IT breaks outside business hours—we get it. That’s why our emergency IT support team is on call, any time, no drama.

100% client retention (yes, really!)

Nobody’s left us, and we think that says a lot. We show up, do the work, and treat people right.

One dedicated contact—no bouncing around

You’ll talk to someone who knows your setup. No repeating yourself, no getting passed around.

100% Canadian-based team

We’re in your time zone and speak your language. That makes everything quicker, easier, and less frustrating.

15 years in business, 50+ years combined experience

We’ve been doing this for a while, and it shows. You’ll feel the difference from day one.

04
// Not a secret. We just do what we say.

100% of our clients stayed for a reason. You will, too!

Sabrina Peres

Unified Technicians is the absolute BEST IT Team in the game! There is no other company that we would trust more then UT!

Alex and his team are great at what they do, knowledgeable, patient, professional and most of all VERY trustworthy! IT is the most important part of any company, and we are super happy to have Unified Technicians on our side taking care of things!

Doug McCallum

We have been clients of the Unified team for almost 5 years. After COVID, we knew we needed a better IT solution: Alex and his team have delivered. The team is very responsive and looks for the best solution for any issue.

We would highly recommend the Unified Technician team for their responsiveness, and exemplary customer service.

Peter Giordano

Alex and his team are simply amazing! Quick, efficient, professional and always friendly! Best of all, they have solutions for everything! I always take their advice and trust them 100%!

There isn’t a better or nicer team on the planet! I could not be happier to be able to recommend them! I’ve known them for over a decade now and they just keep getting better!

Stephen Flanagan

Simply put: UT has your back and understands your needs. I have partnered with Alex and his team for over 5 years and I have never been let down.

They are solution oriented, quick to respond and make recommendations that make sense for the situation. UT makes me feel at ease when it comes to technology - no matter the situation.

Sarah Ariganello

I can’t say enough good things about Alex and his team! Every time I run into a technical issue, they’re so quick, it's like they’re right by my side.

Not only do they fix the problem fast, but they do it with such reliability and care.

Robert Magier

Great service!! Extremely knowledgeable, EFFICIENT, and most importantly communication was top notch.

U.T. was referred to me by a colleague in my industry after some bad experiences with others, and I’m so glad I did! 100% recommend!!

06
// See how we work before you commit

Not sure yet? That’s what the
30 days are for!

We don’t expect blind trust—and we don’t need it. That’s why you’ll have 30 days to try us—and if we don’t hold up our end, we’ll give you a FULL refund and a $10,000 fee.*

*Terms and conditions apply.

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1

What kind of IT support in Toronto do you offer for businesses?

We provide IT support in Toronto for small to mid-sized businesses looking for fast, reliable, and human-first service. Whether you need ongoing helpdesk coverage, emergency IT support, or full IT outsourcing services, our local senior technicians handle it all. With a 7-minute average response time and 24/7/365 availability, our clients never wait long for help.

2

How fast can I expect help when something goes wrong?

On average, we respond to IT issues in under 7 minutes and resolve most within 43 minutes. Our clients don’t go through layers of offshore support. You get personalized IT support and services from local senior techs who know your setup inside and out. We also provide emergency IT support for critical issues—day or night.

3

Do you offer 24/7 IT support or only during business hours?

Yes, we offer full 24/7 IT support—including weekends and holidays. Our IT support services in Toronto are built to keep your business running smoothly, no matter the hour. When your systems go down, you won’t be left scrambling.

4

What’s included in your managed IT support services in Toronto?

Our IT support services in Toronto include helpdesk, cybersecurity, system monitoring, patch management, cloud setup, custom automations, and more. We’re a full-service IT support and services team, and every client gets a dedicated support rep who knows their setup. We also begin each relationship with a discovery call, followed by infrastructure audits and a plan for onboarding or migration.

5

Is Unified Technicians an IT service provider in Toronto?

Yes, we’re a 100% local IT service provider in Toronto, based at 604-1235 Bay St. We specialize in IT services near you in Ontario, combining 50+ years of experience with a white-glove approach to business IT support. From day one, our focus has been on communication, accountability, and real results.

6

Why choose Unified Technicians over other IT companies?

We’re not just another vendor. We’re your partner. With 100% client retention, ultra-fast resolution times, and business IT support delivered by senior technicians, we set a higher standard for IT outsourcing services in Toronto. Our in-house dev team also builds custom tools to boost speed and reduce repetitive tasks. It’s personal. It’s responsive. And it works.